Privacy Policy

Effective Date: April 14, 2026

Business Name: DeBrisLy

Email: book@debrisly.net

Address: 2751 E County Line Rd, Lutz, FL 33559

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1. Introduction

Welcome to DeBrisLy (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, including through our website (www.DeBrisLy.com), booking platform (book.DeBrisLy.com), social media, SMS communications, and in-person services.

By using our services, submitting information, or interacting with us in any way, you agree to the terms of this Privacy Policy.

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2. Scope of This Policy

This Privacy Policy applies to all users of our services, including:

•Website visitors

•Customers requesting junk removal or moving services

•Individuals submitting inquiries or forms

•SMS/text message subscribers

•Social media users interacting with our brand

•Business partners and vendors

This policy governs all data collected online and offline.

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3. Information We Collect

We may collect the following categories of information:

3.1 Personal Information

Information that identifies you directly, including:

•Full name

•Phone number

•Email address

•Physical address (service location, billing address)

•Payment details (processed securely via third-party providers)

3.2 Service-Related Information

•Type of service requested (junk removal, moving, cleanouts, etc.)

•Photos/videos submitted for estimates

•Appointment dates and times

•Job notes and communication history

3.3 Technical Information

When you visit our website, we may automatically collect:

•IP address

•Browser type

•Device information

•Pages visited

•Time spent on site

•Referral source

3.4 Marketing & Communication Data

•SMS opt-in status

•Email subscriptions

•Ad interaction data (Facebook, Google, etc.)

•Customer feedback and reviews

3.5 Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience and improve marketing performance.

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4. How We Collect Information

We collect information through:

•Website forms (contact, booking, quote requests)

•Phone calls and SMS conversations

•Email communications

•Social media platforms

•Third-party lead platforms (e.g., Yelp, Thumbtack, Facebook, Google Ads)

•In-person interactions during service appointments

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5. How We Use Your Information

We use your information for legitimate business purposes, including:

5.1 Service Delivery

•Schedule and complete junk removal services

•Provide estimates and quotes

•Communicate about appointments

5.2 Customer Support

•Respond to inquiries

•Provide updates and service confirmations

•Resolve issues or disputes

5.3 Payment Processing

•Process transactions securely

•Send invoices and receipts

5.4 Marketing & Advertising

•Send promotional messages (if opted-in)

•Run targeted advertising campaigns

•Improve ad performance and reach

5.5 Business Operations

•Improve our services and operations

•Analyze trends and customer behavior

•Maintain internal records

5.6 Legal Compliance

•Comply with applicable laws and regulations

•Prevent fraud and unauthorized activities

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6. SMS & Communication Policy (A2P Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from DeBrisLy, which may include:

•Appointment confirmations

•Service updates

•Follow-ups

•Promotional offers

Message Frequency

Message frequency may vary based on your interaction.

Message & Data Rates

Standard message and data rates may apply.

Opt-Out

You can opt out at any time by replying:

STOP

Help

For assistance, reply:

HELP

or contact us at book@debrisly.net

We do not sell or share SMS opt-in data with third parties for marketing purposes.

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7. Sharing and Disclosure of Information

We do not sell your personal information.

We may share information in the following cases:

7.1 Service Providers

With trusted third-party vendors who help us operate our business, such as:

•Payment processors

•CRM systems (e.g., GoHighLevel)

•Marketing platforms

•Scheduling software

7.2 Legal Requirements

When required by law or to:

•Comply with legal obligations

•Respond to lawful requests

•Protect our rights and property

7.3 Business Transfers

In the event of a merger, sale, or acquisition, your data may be transferred.

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8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

•Secure servers

•Encrypted data transmission (SSL)

•Access controls

•Regular monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.

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9. Data Retention

We retain your information only as long as necessary to:

•Provide services

•Comply with legal obligations

•Resolve disputes

•Enforce agreements

When no longer needed, data is securely deleted or anonymized.

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10. Your Privacy Rights

Depending on your location (including Florida and applicable U.S. laws), you may have the right to:

•Access your personal data

•Request correction or deletion

•Opt out of marketing communications

•Request information about data usage

To exercise your rights, contact us at:

book@debrisly.net

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11. Third-Party Services & Links

Our website may include links to third-party websites or services. We are not responsible for their privacy practices.

Examples include:

•Payment processors

•Social media platforms

•Booking tools

•Advertising networks

We recommend reviewing their privacy policies separately.

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12. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect data from children.

If we become aware of such data, we will delete it promptly.

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13. Cookies Policy

We use cookies to:

•Improve website functionality

•Analyze traffic

•Personalize content

•Track advertising performance

You can control cookies through your browser settings.

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14. Do Not Track Signals

Our website does not currently respond to “Do Not Track” signals due to lack of standardization.

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15. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights:

•Right to know what data is collected

•Right to request deletion

•Right to opt out of sale (we do not sell data)

•Right to non-discrimination

Requests can be submitted via email.

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16. Florida Privacy Considerations

As a Florida-based business, we comply with applicable state and federal data protection laws, including safeguarding consumer information and maintaining transparency in data practices.

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17. Email Communications

By providing your email, you agree to receive communications such as:

•Service confirmations

•Receipts and invoices

•Promotions (if opted-in)

You may unsubscribe at any time using the link in our emails.

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18. Reviews & User-Generated Content

If you submit reviews, testimonials, or photos:

•You grant us permission to use them for marketing

•We may display them publicly (with or without your name)

You may request removal by contacting us.

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19. Data Accuracy

You are responsible for providing accurate information. We are not liable for issues resulting from incorrect or outdated data.

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20. Limitation of Liability

To the fullest extent permitted by law, DeBrisLy shall not be liable for:

•Unauthorized access to your data

•Data loss or breach beyond our control

•Third-party misuse of your information

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21. Indemnification

You agree to indemnify and hold DeBrisLy harmless from any claims arising from:

•Your misuse of our services

•Violation of this Privacy Policy

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22. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted with an updated effective date.

Continued use of our services constitutes acceptance of the updated policy.

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23. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

DeBrisLy

2751 E County Line Rd

Lutz, FL 33559

Email: book@debrisly.net

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24. Consent

By using our services, website, or submitting your information, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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25. Additional Compliance (SMS, Ads, CRM Systems)

We ensure compliance with:

•TCPA (Telephone Consumer Protection Act)

•A2P 10DLC messaging regulations

•CAN-SPAM Act

•Applicable advertising platform policies (Google, Facebook, etc.)

We maintain proper opt-in records and consent logs where required.

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26. Data Processing Transparency

We may use automated tools, including CRM systems and AI-based communication tools, to: